OSS Systems connects global standards with local insights through one powerful digital platform. With a strong presence in Europe, the United Kingdom, Ireland, Africa, and Oceania, we combine deep local knowledge with cutting-edge technology to deliver tailored, reliable, and scalable solutions.
Explore the map below to see where OSS Systems is making an impact
Automated Task Allocation
Instantly assign tasks to staff, saving time.
Real-Time Room Status
Live updates synced with PMS systems.
Productivity Tracking
Monitor task duration, staff efficiency, and completion rates.
Inspections & Notifications
Track room readiness, maintenance, and quality checks.
Guest Feedback & Complaints
Log feedback, complaints, and incidents effortlessly.
Maintenance Management
Track jobs, progress, and attach images for clarity.
Multi-Department Coverage
Quality inspections, linen, amenities, mini-bar, concierge, and messenger services.
Concierge Services
Manage luggage, bookings, tickets, and local attractions.
Task Scheduling
Plan tasks, view calendars, and monitor team performance.
Inventory & Cost Control
Track usage and costs for linen, amenities, mini-bars, and parts.
Customizable Inspections
Pass/fail room checks with QR code support.
Staff Communication
Messenger and notice boards for collaboration.
Automatic Escalation
Unfinished tasks escalate to the next-level staff.
Automatic Escalation
Unfinished tasks escalate to the next-level staff.
Seamless Integration
Connect effortlessly with existing PMS systems like Opera, Rezlynx, Mews, Apalleo, Apex, and Amadeus, ensuring smooth workflows across your organisation.
Reporting & Analytics
Filter reports by area, task, staff, completion, and time.