What’s your role at the company, and how would you describe it to a non-tech person?
Chief Operating Officer
What’s a typical day for you here?
Each day is different from providing training in Italy, Singapore and Australia, to resetting a password for a customer in the UK to demonstrations for new prospect clients , my days are varied. I always make time to review with the product team on developments and the projects team on projects and support.
How did you get into this line of work?
After 3 decades in Hospitality Operations , I had come to the conclusion that ” Technology is the future of the hospitality industry, I made a decision to leave hospitality and join OSS- Systems one of the fastest growing leaders of hospitality and commercial technology . Through my experience in hotel operations, I have a deep understanding of the challenges and requirements hotels have and the abilities operational solutions would have in meeting these requirements. I wanted to be part of the new future of hospitality.
What skills or experience do you bring that help you excel in your role?
I worked for Hilton Hotels for over 20 years in various operation departments, this experience provided a wealth of knowledge which has become vital.
What’s a project you’re especially proud of working on?
For the Hospitality system, Archerfield House and for the Commercial System Yorkshire Wildlife Park
What do you enjoy most about your work?
Each day is different but mostly I enjoy participating in the scoping of new features in the products, new features are scoped and developed with participation from the team and customers on functionality. We have a, “you talk, and we listen ” attitude to our products with our customers if it brings value to the product globally.
What’s one challenge you love tackling?
Customers often come to me with an operational problem for their business, finding the solution to the problem through the use of our software is an extremely rewarding part of my job.
How do you approach problem-solving in your role?
Thinking outside the box approach to fixing problems or issues. Shifting old fashioned paradigms.
If a client could know one thing about how you work, what would it be?
Every client is treated as a partnership.
What’s something about you that might surprise people?
I have run Hadrian’s Wall 100 km from Carlise to Newcastle in one day.
Any hobbies or interests outside of work?
Running, walking, reading, gaming and building items from pallets.
If you weren’t doing this job, what would you be doing instead?
Archaeologist.
Favourite way to spend a weekend?
Outdoors with my dogs walking miles in the countryside.
First tech gadget you ever owned?
iPhone.
Coffee, tea, or…?
Ginger Shots.
Most-used app on your phone (that isn’t email)?
Instagram, iPhone fitness app.
Favourite office snack?
Grapes.
What’s your role at the company, and how would you describe it to a non-tech person?
I’m a Senior Product Manager in our Software Division. In simple terms, I help design, develop, and deliver technology solutions for hotels that make their operations smoother, safer, and more efficient. I connect the dots between what hotels need, what our developers can build, and how we can implement it successfully.
What’s a typical day for you here?
No two days are quite the same. Some days I’m meeting with hotel teams to understand their challenges, other days I’m working with our software developers to refine features or test new updates. I also keep an eye on timelines, coordinate with different departments, and ensure that every solution we roll out works seamlessly for our clients.
How did you get into this line of work?
I started in the hotel industry back in 2007, working my way up from porter to area manager. That hands-on experience gave me deep insight into hotel operations. From there, I moved into the Health & Safety department, helping to build and implement a company-wide management system. Later, I joined our Software Division, working on hospitality systems, project managing new tech, and eventually leading products. My background means I understand both the operational and technical sides of the business.
What skills or experience do you bring that help you excel in your role?
What’s a project you’re especially proud of working on?
Helping to create and launch the Omni Hospitality System and leading the initial hotel implementations. It was a complex project that required balancing technical requirements with real-world hotel operations, and seeing it come to life was incredibly rewarding.
What do you enjoy most about your work?
The variety — each day brings a new challenge, just like my days in hotel operations. I enjoy finding ways to bring innovative technologies into hospitality in a way that really works for the people on the ground.
What’s one challenge you love tackling?
Translating complex tech into something easy for hotel teams to use. It’s all about bridging the gap between “high-tech” and “practical.”
How do you approach problem-solving in your role?
I start with listening — understanding the real needs from the user’s perspective. Then I collaborate closely with developers and operations experts to create solutions that are functional, reliable, and user-friendly.
If a client could know one thing about how you work, what would it be?
I always think about the operational reality — not just what the system can do, but how it will fit into the day-to-day lives of the people using it.
What’s something about you that might surprise people?
Before moving into software, I spent over a decade working directly in hotels — from carrying luggage to managing multiple locations. It’s given me a unique perspective on the hospitality industry.
Any hobbies or interests outside of work?
I love travelling, exploring new cultures, and playing video games.
If you weren’t doing this job, what would you be doing instead?
Most likely something still connected to hospitality — perhaps developing travel experiences or working directly in hotel operations again.
Favourite way to spend a weekend?
Enjoying a good coffee in the morning, exploring somewhere new (even locally), and relaxing with friends or a gaming session in the evening.
First tech gadget you ever owned?
Nokia 3210.
Coffee, tea, or…?
Coffee, every time!
Most-used app on your phone (that isn’t email)?
Likely Google Maps or a travel-related app.
Favourite office snack?
Something quick and energising — like mixed nuts or chocolate
Alise’s journey began on the frontline of hospitality as a Housekeeping Supervisor, where her commitment to precision, teamwork, and delivering exceptional guest experiences quickly set her apart. Driven by a passion for raising standards, she progressed into leadership roles—first as a Software Implementation Officer and Project Support Team leader —refining her skills in people management and operational excellence. Rising to Senior Software Manager , Alise took on the challenge of leading strategic initiatives that seamlessly integrated advanced technology into hospitality operations. Her leadership of cross-functional teams consistently drove measurable, impactful results.
Today, Alise as Business Development Manager for Technology Solutions combines deep industry expertise with a visionary approach, transforming innovative ideas into scalable, customer-focused solutions that propel businesses forward.
Alise is driven by a passion for uncovering the unique strengths of each hospitality and commercial business and delivering software solutions that align perfectly with their operations. Her expertise lies in solving complex challenges by identifying the right approach that fuels growth and enhances efficiency. Clients working with Alise benefit from her unwavering commitment to their success, treating every project as a true partnership and transforming challenges into lasting opportunities.
What often surprises people about Alise is her ability to balance a high-paced professional role with an equally driven lifestyle outside of work. Alongside her expertise in hospitality and software, she has a deep passion for the beauty industry, having completed multiple courses in beauty therapy — a creative outlet that complements her detail-oriented mindset. A strong advocate for health and wellbeing, Alise spends much of her free time in the gym, hiking in nature, and exploring mountain landscapes. Her love for the outdoors and active living fuels both her energy and her creativity, often inspiring fresh perspectives for her projects.If she weren’t leading business development in the tech and hospitality space, Alise would likely be running a wellness-focused retreat or mountain escape — combining hospitality, fitness, and beauty in one transformative experience. Her perfect weekend is a mix of challenging gym sessions, scenic mountain hikes, and moments of self-care — always finding beauty in both nature and everyday life.
First tech gadget you ever owned?
A chunky MP3 player that could hold maybe 15 songs…And also the first flip phone I got from my father haha.
Coffee, tea, or…?
Coffee, tea, fresh-squeezed juice, or water — favourite drink? Fresh-squeezed orange juice or tea with mint and fruits to get myself from ‘stressed mess’ to ‘zen master’
Most-used app on your phone (that isn’t email)?
Most-used app on your phone (that isn’t email)? – It’s my nutrition and fitness tracker — aka my personal “How Much Junk Can I Sneak In Today?” meter. Spoiler alert: The answer is always way more than my self-control admits!
What’s your role at the company, and how would you describe it to a non-tech person?
I’m the Projects & Support Manager, which means I oversee our wide range of technology projects, act as one of the first point of contact for client questions or technical issues, and design software tools that make our systems faster, smarter, and more reliable.
What’s a typical day for you here?
My day often starts with coding a new script to help automate tasks for a customer or our internal team. I might be producing a new automated report that saves hours of manual work, answering client queries, or heading out to a site visit. I also plan upcoming installations with our engineers, making sure every project is set up for success from start to finish.
How did you get into this line of work?
After leaving university, I joined Omni for a work experience opportunity. What began as a short-term role quickly turned into the most rewarding 2.5 years of my career so far.
What skills or experience do you bring that help you excel in your role?
Fluent in Python, and automation tools, I excel at turning repetitive manual tasks into efficient, accurate, and easy-to-use solutions. My experience in project management, customer service, and first aid means I can handle technical challenges while keeping people’s needs front and centre.
What’s a project you’re especially proud of working on?
Developing custom automation scripts and reporting tools that have transformed how our clients and internal team manage operations saving time, reducing errors, and providing insights they didn’t have before.
What do you enjoy most about your work?
Solving problems in ways that have an immediate, tangible impact, when I know something I built today will make someone’s workday easier tomorrow, that’s the best feeling.
What’s one challenge you love tackling?
When a customer comes to me with an issue I’ve never seen before then spending the time breaking it down to see how it was caused and coming up with a solution.
How do you approach problem-solving in your role?
I break problems into smaller, clear steps, test each part, and keep communication open with the client or team throughout. I also like to think creatively, sometimes the best solution isn’t the most obvious one.
If a client could know one thing about how you work, what would it be?
I treat every project as if it were my own business. I care about the result as much as you do, and I’ll work until it’s right.
What’s something about you that might surprise people?
Before working in tech, I was a certified Coffee Master at Starbucks — yes, I can make you a latte while discussing Python scripts.
Any hobbies or interests outside of work?
Travelling, sightseeing, and exploring new coffee shops around the world. I also enjoy tinkering with new tech tools in my free time.
If you weren’t doing this job, what would you be doing instead?
I’d probably be back behind the espresso machine, running my own coffee shop
Favourite way to spend a weekend?
A city break somewhere new: walking tours, local food, historical sites
First tech gadget you ever owned?
Gameboy Colour in Yellow
Coffee, tea, or…?
Americano with Soy milk (Fridays Soy Matcha Latte with Vanilla)
Most-used app on your phone (that isn’t email)?
Spotify and NYT mini crossword/wordle/connections
Favourite office snack?
Fruit (when Michelle isn’t stealing them)
What’s your role at the company, and how would you describe it to a non-tech person?
I work as a Projects and Support Associate, responsible for implementing our company’s hospitality software at hotels. My role includes overseeing the installation process, training hotel staff on how to use the system effectively, providing ongoing technical support, troubleshooting issues, and ensuring the software is properly maintained.
What’s a typical day for you here?
A typical day for me usually involves visiting hotels to implement our hospitality system and make sure everything is set up correctly. If I’m not on-site with a client, I’m in the office handling administrative tasks, supporting colleagues who are out in the field, and assisting existing clients with any issues or questions they might have.
How did you get into this line of work?
I was introduced to this role by a mutual friend.
What skills or experience do you bring that help you excel in your role?
I believe my greatest asset is my ability to connect with people. I thrive on clear, friendly communication, which helps me build strong relationships with clients and colleagues alike. This skill makes it easier to train teams, solve problems collaboratively, and ensure smooth project delivery.
What’s a project you’re especially proud of working on?
I’m especially proud of my work implementing our software and fingerprint terminals in hotels across the country. I enjoy being on-site, ensuring the system runs seamlessly, and supporting the team in any way I can. That client-facing, sales-oriented side of the work is where I’m at my best.
What do you enjoy most about your work?
I enjoy the client facing aspect of the job. So, visiting clients and providing support whether over the phone or in person is what I really enjoy. Sharing our company’s work to potential customers is something I excel in.
What’s one challenge you love tackling?
This is still a very new industry for me, so the learning curve itself has been a challenge—but it’s one I enjoy. Every day is about picking up new skills, applying them, and growing my knowledge.
How do you approach problem-solving in your role?
I take problems in my stride. First, I assess the situation, then propose solutions that I believe could resolve it. I also value collaboration, so I make a point of asking for advice and drawing on the expertise of my colleagues to get the best possible outcome.
If a client could know one thing about how you work, what would it be?
I believe that every problem has a solution and at the end of the day I will make sure the problem is resolved. My style is to listen more and provide answers later.
What’s something about you that might surprise people?
I have a black belt in Taekwando (1st Dan) / I served in the Airforce for 2 years from ages 18 to 20 (National service).
Any hobbies or interests outside of work?
I am a massive foodie, love watching film/television/theatre and if my knees decide to behave you can catch me playing basketball.
If you weren’t doing this job, what would you be doing instead?
Learning how to be a chef or pursuing a career in film production.
Favourite way to spend a weekend?
Exercising, gaming and taking my imaginary dog out for a walk.
First tech gadget you ever owned?
Original Gameboy in black
Coffee, tea, or…?
An old fashioned.
Most-used app on your phone (that isn’t email)?
Favourite office snack?
Chewing Gum
Role at the company:
I’m part of the Projects and Support Team. In simple terms, I make sure our clients get the most out of our system—whether that’s helping them use it effectively, solving issues, or preparing for new projects.
Typical day:
I check in with customers to see how they’re utilising the system, assist them if they need help, and plan and prepare for upcoming project implementations.
How I got into this line of work:
I studied for a Bachelor of Computer Applications and have always been interested in software projects. I first used our system as a basic user, became curious to learn more, and was fortunate to join the team based on my studies and experience.
Skills & experience:
My technical knowledge, customer-focused approach, and first-hand user experience help me understand both the system and the client’s needs.
Project I’m proud of:
Implementing our software for clients always makes me proud, especially knowing it streamlines their work and reduces paper usage. On average, each customer saves 30–40 pages per day, which also benefits the environment.
What I enjoy most:
Every step of the process—from preparing a client’s environment to installing the system at their property.
Challenge I love tackling:
Each customer operates differently, so finding the best solution for their specific way of working is a challenge I enjoy.
Problem-solving approach:
As part of the support team, I focus on understanding the problem clearly, resolving it efficiently, and ensuring the client feels confident and relieved afterwards.
One thing clients should know:
I care deeply about solving problems quickly and effectively, and I take pride in seeing the difference it makes for our clients.
Something surprising:
I’m always eager to learn new things.
Hobbies:
Playing cricket.
If not this job:
I’d be running my own business.
Favourite weekend:
Spending time with my family and relaxing.
First tech gadget:
My first laptop.
Coffee, tea, or…?
Indian tea.
Most-used app (not email):
Instagram.
Favourite office snack:
Samosa from Dishoom.
What’s your role at the company, and how would you describe it to a non-tech person?
My role is Projects and Support Associate. I support hotels throughout the full implementation process of our software by training their teams and staying closely involved to ensure everything runs smoothly and they feel supported at every stage.
What’s a typical day for you here?
My day usually starts in the office with administrative work and responding to client requests. I’m also often involved in visiting hotels to support system implementations, deliver training, and ensure everything is running smoothly.
How did you get into this line of work?
I began my career in the hospitality industry as a porter and later progressed into a supervisor role. Along the way, I naturally became the go-to person on the team for anything related to technology or computer systems. I found that I genuinely enjoyed solving technical problems and helping others feel more comfortable using software. That interest gradually grew into a clear career direction for me, leading me to transition into a role focused on software and digital systems.
What skills or experience do you bring that help you excel in your role?
My experience in hospitality has given me valuable insight into the challenges hotel teams face every day. This background allows me, in my current software role, to understand their perspective and provide solutions that genuinely meet their needs.
What’s a project you’re especially proud of working on?
While I’m still new to the role, one project I particularly enjoyed was rolling out fingerprint terminals across hotels. Being part of the implementation and helping staff become comfortable with the system was very rewarding.
What do you enjoy most about your work?
What I enjoy most about my work is visiting different hotels, implementing the software on site, and working closely with the teams. I really like being involved in the full process from setting up the system to training staff and helping them feel comfortable using it in their daily work. Seeing how the software improves their operations and knowing that I’ve contributed to making their work easier and more efficient is extremely rewarding for me.
What’s one challenge you love tackling?
One challenge I really enjoy is helping people overcome their fear of technology. In a hotel environment, for example, I often support team members who are not very familiar with digital tools or new systems. I find it rewarding to guide them step by step and show them how these tools can make their work easier and more efficient. Seeing their confidence grow and knowing I’ve helped them is very motivating for me.
How do you approach problem-solving in your role?
I approach problem-solving in a structured and proactive way. When an issue arises, I first take the time to fully understand the situation by listening to the clients , analysing the system behaviour, and identifying the root cause of the problem. I then evaluate possible solutions, implement the most effective one, and carefully test the result to ensure it resolves the issue without impacting operations. Throughout the process, I communicate clearly with the team and provide support and training when needed to prevent similar issues in the future.
If a client could know one thing about how you work, what would it be?
I’d want clients to know that I bring a positive attitude to every challenge and always focus on moving things forward in a constructive way.
What’s something about you that might surprise people?
I used to be a part-time mathematics teacher at a university in Algeria for three years.
Any hobbies or interests outside of work?
When I’m not working, you can usually find me reading or listening to music. I take music very seriously—so seriously that I consider headphones an essential life tool, and my playlists are basically my life support.
If you weren’t doing this job, what would you be doing instead?
I would be completing my mathematics and computer science studies and pursuing a career as a full-time mathematics teacher.
Favourite way to spend a weekend?
I enjoy relaxing weekends at home, but I also like going to concerts and events or spending a refreshing day outdoors in nature.
First tech gadget you ever owned?
An old-school USB stick MP3 player.
Coffee, tea, or…?
Coffee, always!
Most-used app on your phone (that isn’t email)?
Apple Music and X (formerly Twitter).
Favourite office snack?
Anything salty and crunchy.
What’s your role at the company, and how would you describe it to a non-tech person?
As a Sales and Technical Support Officer at OSS Systems, I help businesses discover and implement software solutions that improve their operations. I guide potential clients through product demonstrations, manage the sales pipeline from lead generation to closing deals, and provide ongoing technical support. I also assist clients with troubleshooting, educate them on system features and best practices, and conduct training sessions—either online or in person. Behind the scenes, I work closely with our development team to escalate bugs and suggest improvements based on client feedback.
What’s a typical day for you here?
My day usually starts with compiling site reports for clients who request daily, weekly, or monthly updates. I then focus on prospecting new clients through cold calls and follow-ups with leads from previous weeks. Throughout the day, I respond to support queries and site requests, schedule system demonstrations, and liaise with my team about upcoming updates. I also reach out to clients who rely heavily on specific modules to ensure they’re informed and supported.
How did you get into this line of work?
After graduating, I began my career at CloudCover to gain hands-on experience in IT support. I was introduced to OSS Systems as a third-party trainer, and over time, I became more involved with the company. I found that I genuinely enjoyed client interaction—especially training and explaining how our systems work and benefit their operations. My communication skills naturally led me into sales, where I discovered a talent for engaging new leads and turning interest into action.
What skills or experience do you bring that help you excel in your role?
My strengths lie in technical troubleshooting, system administration, and basic data analysis. I’m experienced in customer onboarding, incident management, and quality assurance. I also bring strong documentation skills and E-Commerce exposure. On the soft skills side, I’m known for my clear communication, empathy, adaptability, and time management. I’m always eager to learn and collaborate with others to improve client outcomes.
What’s a project you’re especially proud of working on?
One of the most rewarding aspects of my role is conducting client training and overseeing successful implementations. I’m currently working on onboarding a hotel group that recognized the value of our system after seeing its impact at one of their sites. Helping them transition smoothly and seeing the benefits firsthand has been a proud moment in my journey.
What do you enjoy most about your work?
I genuinely enjoy the dynamic nature of my role—whether it’s learning new features within our systems, engaging with potential clients, or solving site-specific challenges. I find value in learning from clients, especially when they share industry-specific insights that help me tailor future engagements. Receiving constructive feedback from clients and leads also motivates me to continuously improve and adapt my approach.
What’s one challenge you love tackling?
I particularly enjoy training users who may not be familiar with mobile devices or technology. I take the time to guide them through the hardware and software, building their confidence and ensuring they feel comfortable navigating our systems. Another challenge I embrace is customizing site-specific reports. When clients request refined versions of existing reports, I collaborate with the team to merge and tailor data outputs that meet their exact needs.
How do you approach problem-solving in your role?
I treat each issue individually, whether it’s a user-specific challenge or a broader system-related concern. For system-based problems, I escalate them to our development team with detailed documentation to ensure a smooth resolution. I follow structured workflows tailored to each type of issue, and I make sure every step is recorded so that escalations are clear and actionable.
If a client could know one thing about how you work, what would it be?
I’m committed to ensuring that every user feels confident and informed. I often revisit system functionalities with site users to reinforce best practices and meet client expectations. During training sessions, I adapt my energy and delivery to suit the audience, always aiming for a practical, hands-on experience that ensures everyone is aligned and empowered.
What’s something about you that might surprise people?
Despite working in a technical field, I didn’t grow up with a tech background. I only discovered technology at the age of 10, received my first mobile device at 16, and bought my first laptop at 21 using money earned from chores. Everything I know today has been self-taught through dedication and a strong desire to learn. I’m goal-driven and constantly set personal challenges to ensure I’m always growing, developing, or mastering something new. Many clients are surprised to learn this, especially during training sessions where I come across as someone with years of formal experience.
Any hobbies or interests outside of work?
Outside of work, I enjoy staying active and social. I go to the gym, play video games, and spend time with friends at mini golf or snooker venues. I love driving, which fits perfectly with my role as I often travel to client sites. On weekends, I participate in parkruns and explore new hiking trails. I’m also a huge Formula 1 fan—Red Bull is my team!
If you weren’t doing this job, what would you be doing instead?
I’d probably be a farmer. I grew up surrounded by nature and always appreciated the calm, grounded lifestyle it offered. Before university, I never imagined myself living in a city. Farming would have been my path if I hadn’t joined OSS Systems.
Favourite way to spend a weekend?
Weekends are for unwinding and connecting. I love cooking and often invite friends and family over for a relaxed lunch or dinner. If the week has been particularly demanding, I recharge through outdoor activities or by visiting local farmers markets for a peaceful stroll.
First tech gadget you ever owned?
My first personal tech gadget was a Sony Xperia phone — it didn’t even have a front camera, but it was the start of my journey into the world of technology.
Coffee, tea, or…?
Water. Definitely water — it keeps me refreshed and focused throughout the day.
Most-used app on your phone (that isn’t email)?
WhatsApp and Facebook are my most-used apps for staying connected and up to date.
Favourite office snack?
Mixed nuts and sliced fruits — a healthy and energizing choice to keep me going.
My role at OSS is to manage client support and daily operations. This includes implementing new sites, training staff, and building environments for both new and existing clients. I ensure that OSS operations across South Africa run smoothly and efficiently.
If a client could know one thing about how I work, it would be my responsiveness. I always aim to ensure that every client is satisfied with their system setup and that it’s tailored to meet their specific needs.
I love dogs, going for walks, building computers, and I’m really into gaming and VR.
Fun fact: I don’t drink coffee
What’s your role at the company, and how would you describe it to a non-tech person?
I’m the Project and Technical Solutions Manager here at OSS, which is a long way of saying I help turn ideas into working solutions that make life easier for our clients. On any given day, I might be coordinating project timelines, refining product features, or finding creative ways to solve tricky technical challenges.
How I got here?
My career began in 2002 in the hospitality industry, starting as a banquet waitress, then moving through roles like housekeeping butler and call centre manager. Later, I transitioned into hospitality software, working my way from system trainer to professional services engineer, and eventually global PMO. Along the way, I’ve worked in Malaysia, Hong Kong, Macau, the United States, and now the UK, where I joined OSS in 2021.
Experience that helps me excel?
My background means I understand both the operational realities of hospitality and the technical requirements of software. I can bridge the gap between end-users and developers, ensuring solutions are practical, intuitive, and robust.
What’s a project you’re especially proud of working on?
Two standouts:
Extending our software to support Offline Mode, ensuring operations can continue even in environments with poor network coverage.
Expanding our white-label functionality, which has been a big hit with hotel groups looking for customised branding.
What do you enjoy most about your work?
I love having the trust and freedom to push our software forward. Enhancing features, improving workflows, and making a real difference to how clients operate.
What’s one challenge you love tackling?
I enjoy solving the “puzzles”, especially those problems that others might have given up on. I like to dig deep, gather all the details, and uncover the root cause in places most wouldn’t think to look.
How do you approach problem-solving in your role?
I take a thorough approach. I believe the small details often hold the biggest clues, so I ask questions (sometimes too many!) to ensure nothing important is overlooked.
If a client could know one thing about how you work, what would it be?
I’m always enjoy learning, whether it’s SQL queries to speed up troubleshooting, basic programming to understand our software logic better, or new tools to help integrate systems faster. I’m committed to not just fixing issues, but preventing them from happening again.
What’s something about you that might surprise people?
Before working in tech, I spent years in luxury hospitality, meaning I’ve served guests in ballrooms, handled VIP housekeeping, and managed busy call centres.
Any hobbies or interests outside of work?
On weekends, you’ll usually find me out with my dog, enjoying long walks, watching her splash in the river on hot days, and letting her explore open fields as if she’s dreaming about her future. I also enjoy relaxing with a pint or two in the sunshine.
If you weren’t doing this job, what would you be doing instead?
I’d probably be fostering and adopting more dogs, giving them the home and love they might have missed.
My role involves exploring and applying AI technologies to enhance operational efficiency across all aspects of the organization.
I have also led the development of a Business Intelligence (BI) platform that empowers users to visualize, analyze, and act on data. The platform connects to diverse data sources, transforms raw data into usable formats, and enables the creation of interactive dashboards and reports. It supports a wide range of visualizations—including charts, graphs, and maps—to make complex data more accessible. By uncovering patterns, trends, and actionable insights, the platform enables data-driven decision-making and drives measurable business impact.
I worked at a telecommunications company to develop a geospatial system for managing telecommunications equipment assets. Users can view the assets on a map to facilitate spatial analysis. I also developed a system to extract spatial data for the Big Data team.
I’m the kind of person who loves mixing deep thinking with hands-on action.
I don’t just come up with ideas—I test them, tweak them, and make sure they work in the real world.
Problem solving is my thing. That’s probably why I really enjoy fixing things—especially around the house.
From repairing an induction cooker to bringing a stubborn lamp back to life, I enjoy figuring out what’s wrong and making it right.
What’s your role at the company, and how would you describe it to a non-tech person?
I’m a senior frontend, backend, and mobile developer. In simple terms, I design and build the parts of software that you can see and interact with, the behind-the-scenes systems that make it all work, and the mobile apps that bring it to your pocket.
What’s a typical day for you here?
Most days start with reviewing ongoing tasks and any urgent updates from the team. I spend a good portion of my day writing and testing code, reviewing my colleagues’ work to ensure quality, and solving tricky technical challenges. I also collaborate closely with project managers and other developers to make sure everything comes together seamlessly.
How did you get into this line of work?
My curiosity for how things work led me to start coding as a hobby, which eventually became my career. Over time, I expanded my skills across multiple areas of development so I could create complete, end-to-end solutions.
What skills or experience do you bring that help you excel in your role?
A broad technical background in multiple programming languages and frameworks, strong problem-solving skills. I also bring more than 15 years of experience working on projects from concept to delivery, which helps me anticipate challenges early.
What’s a project you’re especially proud of working on?
I’m proud of developing a complex mobile application that seamlessly integrates with backend systems and delivers a smooth user experience even under heavy usage. Two examples are Omni Hotels and Omni Commercial.
What do you enjoy most about your work?
Turning an idea into something real and functional.
What’s one challenge you love tackling?
Optimising performance — making software run faster, smoother, and more efficiently, even when handling a lot of data or users.
How do you approach problem-solving in your role?
I break down the problem into smaller, more manageable parts, analyse the root cause, and consider multiple solutions before deciding on the most efficient and sustainable one.
If a client could know one thing about how you work, what would it be?
I aim for quality, scalability, and maintainability in every project.
What’s something about you that might surprise people?
I’m equally passionate about working with wood as I am with code — I find woodworking both relaxing and rewarding.
Any hobbies or interests outside of work?
Woodworking.
If you weren’t doing this job, what would you be doing instead?
I would start my own woodworking shop.
Favourite way to spend a weekend?
Spending time in my workshop building furniture, and enjoying time outdoors with friends and family.
First tech gadget you ever owned?
A GameBoy — still the best gaming experience of all time.
Coffee, tea, or…?
Coffee.
Most-used app on your phone (that isn’t email)?
According to my phone’s stats — YouTube.
Favourite office snack?
Mixed nuts.
What’s your role at the company, and how would you describe it to a non-tech person?
Backend Software Developer — I build and maintain the systems that run behind the scenes, making sure everything works fast, securely, and reliably. In non-tech terms: I’m the person making sure the “engine” under the hood keeps running smoothly.
What’s a typical day for you here?
Writing and reviewing code, fixing bugs, improving performance, and making sure new features integrate without breaking existing ones.
How did you get into this line of work?
I started with a curiosity for how things work, which led me to programming and then to specialising in backend systems.
What skills or experience do you bring that help you excel in your role?
Strong in PHP (Symfony), databases, API design, and optimising large-scale applications. Also experienced in refactoring legacy code into modern, maintainable solutions.
What’s a project you’re especially proud of working on?
Building the backend for the company’s employee portal — enabling smooth, secure, and efficient internal operations.
What do you enjoy most about your work?
Solving complex problems in a clean and efficient way.
What’s one challenge you love tackling?
Designing robust backend architectures that scale well and remain maintainable.
How do you approach problem-solving in your role?
Break problems into smaller pieces, understand the root cause, and then fix it in the most maintainable way possible.
If a client could know one thing about how you work, what would it be?
I focus on building things that last — quick fixes are fine, but I prefer long-term, reliable solutions.
What’s something about you that might surprise people?
I enjoy working with hardware too, not just software — including custom electronics and 3D printing.
Any hobbies or interests outside of work?
3D printing, tinkering with electronics, cycling, and exploring new tech tools.
If you weren’t doing this job, what would you be doing instead?
I’d still be working in backend development — just tackling different types of systems and challenges.
Favourite way to spend a weekend?
Relaxing with family, working on hobby projects, or enjoying the outdoors.
First tech gadget you ever owned?
A simple handheld electronic game.
Coffee, tea, or…?
Water — I skip caffeine.
Most-used app on your phone (that isn’t email)?
YouTube Music.
Favourite office snack?
Peanuts, almonds, and other nuts.
What’s your role at the company, and how would you describe it to a non-tech person?
I’m a back-end developer — I make sure that the “invisible” parts of technology run smoothly and different systems can share information without problems.
What’s a typical day for you here?
I work remotely from Hungary in home office
How did you get into this line of work?
I have been passionate about computers since high school and earned my bachelor’s degree in software engineering. Over the course of my career, I have worked in e-commerce and web-based technologies.
What skills or experience do you bring that help you excel in your role?
My 15+ years in web development, database solutions, and API integration give me the skills to create systems that are both reliable and efficient, helping our team deliver seamless experiences for our clients.
What’s a project you’re especially proud of working on?
I am profoundly proud of the Omni Hospitality project, as it offers a wide range of modules addressing diverse issues and integrates with numerous third-party applications.
What do you enjoy most about your work?
What I enjoy most about my work is the opportunity to be creative—no two tasks are ever the same—and knowing that my ideas are valued and listened to.
What’s one challenge you love tackling?
I enjoy the challenge of integrating different systems and technologies so they work together efficiently. Finding the right balance between technical precision and practical usability.
How do you approach problem-solving in your role?
I approach problem-solving by first fully understanding the requirements and constraints, then breaking the challenge into smaller, manageable parts. I explore different solutions, test ideas quickly, and refine until I find the most effective and maintainable outcome.
If a client could know one thing about how you work, what would it be?
I’m methodical and detail-oriented, ensuring that every piece of work is clear, tested, and maintainable.
What’s something about you that might surprise people?
I did martial arts in my 20s.
Any hobbies or interests outside of work?
I’m learning to play the piano.
If you weren’t doing this job, what would you be doing instead?
I’m pretty sure I would be working in e-commerce.
Favourite way to spend a weekend?
I like hiking and staying in wellness hotels.
First tech gadget you ever owned?
A digital watch.
Coffee, tea, or…?
Tea, definitely.
Most-used app on your phone (that isn’t email)?
Safari.
Favourite office snack?
Something salty.
What’s your role at the company, and how would you describe it to a non-tech person?
I develop the front-end of mobile applications, working closely with other developers and the project manager. Simply put, I build the “outside” of mobile apps – the part users see and interact with.
What’s a typical day for you here?
My day usually starts with catching up on messages and updates from the team. I spend most of my time coding new features, improving existing ones, and testing to make sure everything runs smoothly. I also collaborate closely with the project manager and other developers to plan tasks, solve problems, and keep the project moving forward.
How did you get into this line of work?
I’ve been in this role for a year and a half. I came from a completely different field – before becoming a developer, I worked as a lawyer and an accountant.
What skills or experience do you bring that help you excel in your role?
Throughout my career, meeting client needs as fully as possible has always been a top priority. I’m used to proactively searching for solutions and approaching challenges creatively – a mindset that’s a real asset in development work.
What’s a project you’re especially proud of working on?
One of the biggest challenges, and something I’m particularly proud of, was extending the app’s offline functionality. This required careful planning, thorough testing, and creative solutions to ensure the app worked smoothly without an internet connection.
What do you enjoy most about your work?
I love that my work has a tangible result – something you can actually see and use. And no matter how tricky a problem might be, sooner or later we always find a solution.
What’s one challenge you love tackling?
I really enjoy creating brand-new features from idea to implementation, and seeing how an initial concept turns into a fully functional solution.
How do you approach problem-solving in your role?
I discuss ideas with more experienced colleagues, research professional forums, read documentation, and lately I also make use of AI tools. I test at every step and keep detailed notes along the way.
If a client could know one thing about how you work, what would it be?
I’m persistent in everything I do – once I start working on something, I keep going until I find the best possible solution.
What’s something about you that might surprise people?
I like to take care of things around the house myself – anything from fixing plumbing to chopping wood.
Any hobbies or interests outside of work?
I enjoy boxing and I read a lot – usually several books at the same time.
If you weren’t doing this job, what would you be doing instead?
I’d probably try something completely new – maybe I’d be a carpenter.
Favourite way to spend a weekend?
I have a 4-year-old son, so I don’t have much say in how the weekend goes – but we try to spend as much time outdoors as possible.
First tech gadget you ever owned?
Does a Tamagotchi count? If so, that was my very first one.
Coffee, tea, or…?
Coffee.
Most-used app on your phone (that isn’t email)?
Probably one of those “shape escape”-style puzzle games – they help me relax.
Favourite office snack?
Mixed nuts – peanuts, almonds, and the like.
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